Kate Spade Reviews

Based on 2 customer reviews from our shopper community, Kate Spade's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

2 Reviews

Overall Rating

5 Stars

2

4 Stars

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3 Stars

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2 Stars

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1 Star

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Good Value

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Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

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Return Policy

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All Reviews (2)
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ErikaHernandez
September 22, 2020
"Definitely not a negative experience!!"
I'm shocked that this experience went smoothly. Knowing this was coming from America (and I'm from Toronto, Canada), I was expecting delays and possibly some major damages from Kate Spade Surprise.

I ordered my crossbody bag on Sept 15 and today is Sept 22. It came exactly a week later and I'm more than happy. The delivery was fast and the product came as expected. The conversion from USD to CAD was also decent. I was expecting to fork out $120~ CAD for the bag.

Of course YMMV, but in my experience, it was good and I had no problems whatsoever!
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yellowswan689
January 18, 2020
"Outstanding costumer service!"
Above and beyond service. The highest level of professionalism and efficiency. Staff is personable and reliable.
Questions & Answers
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Are all new purses going to have just the spade emblem and not the name? i really don't like this, looks cheap.

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I ordered a purse online at katespade.com, and was wondering if it will come in a kate spade package, or ups packaging?

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Is this website legitimate? https://surprise.katespade.com/

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It's been three days and my order is still being processed. should i be worried? i read reviews about the site cancelling orders randomly.

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I received a kate spade purse today, how do i know it's not fake ?

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