Kate Spade Reviews

Kate Spade has an overall rating of 4.5 based on 23 reviews. Customer feedback on Kate Spade is mixed: Kate Spade reviewers highlight positive aspects like stylish and trendy designs, high-quality materials, excellent customer service and support, which strongly appeal to fashion-conscious individuals, young professionals, and gift shoppers. However, Kate Spade is often criticized for its higher price point, limited size options, occasional shipping delays and inconsistent stock availability.

4.5/5.0

23 reviews

5 Stars

13

4 Stars

5

3 Stars

2

2 Stars

1

1 Star

0

All Kate Spade Reviews (23)
eugene-Hasson
May 30, 2026
"Cute dress, but the sizing is sorta small"
I ordered a dress from katespade.com and it showed up quickly. It’s really cute and the quality feels nice, but the waist runs sorta small, so I’m glad I went up a size. Overall I like how it looks on, just taking off one star because the sizing was a little tricky
amanda.Fuller
May 22, 2026
"Annoyingly Durable"
I’ve been using this bag every single day and it still looks good. it’s kind of irritating because I was ready to blame regular wear and tear for needing a new one, but nope, this thing is holding up way too well.
louisfeder5474
May 05, 2026
"Fast Delivery, Just a Rough Box"
I ordered a bag and it showed up faster than I expected, in about 3 days. The tracking updated normally the whole time, which was nice. Based on this order, I’d say shipping is reliable. I’m only taking off one star because the box arrived a little beat up, but luckily the bag itself was totally fine.
FILLINGER
April 28, 2026
"Not gonna lie, I had an…"
Not gonna lie, I had an issue with my order and wasn’t expecting it to be that easy to sort out. The support lady was super nice, fixed it quickly, and kept me updated the whole time. Way smoother than I thought it would be.
hien_Spencer83
April 06, 2026
"Updates were a bit slow, honestly"
I did get my order in the end, so that was fine, but the updates were kind of barely coming through. I was checking more than I wanted, because not much info there was...
Samuel_mohan85
April 05, 2026
"Promo code worked like a charm"
I used a promo code at checkout and it took the money off instantly, which felt way smoother than it usually does. No weird errors or jumping through hoops, just worked right away. Happy with it!
craig-Howard
March 19, 2026
"Wish I’d used the gift option sooner"
I ordered a birthday gift from katespade.com and decided to use the gift option, i kind of regret not doing that for past gifts. It arrived right on time, and the wrapping was really cute without feeling too overdone. My sister loved it, and I was relieved the receipt didn’t show the price. Checkout was easy too, so the whole thing was stress-free. I’d definitely use it again for gifts.
jenna.Holland
March 12, 2026
"Really Design"
I really love the colors and shapes. Maybe it’s just me, but they seem like they make the whole thing feel more fun and stylish. It just caught my eye right away.
loganfitzgerald7675
March 03, 2026
"Just a heads up on the color"
I ordered a bag from Kate Spade and overall it was a good experience. The color was close to what showed in the photos, but I’d warn anyone buying that it did look a tiny bit brighter in person. Not a dealbreaker for me because it’s still really nice, but if you’re super picky about the exact shade, keep that in mind. Shipping was fine too.
dustin.Dominguez
February 26, 2026
"So... it’s the real deal"
So... the bag showed up and everything looked legit to me. Tags were there, it felt authentic, and I didn’t run into any issues.
adam_Thomas74
February 24, 2026
"Showed up right on time"
I ordered a bag from katespade.com and I was mostly just hoping the whole delivery thing would go smoothly. The tracking kept updating, and it showed up on the exact day they said it would. The box was in good shape too, no weird damage or anything like that. I didn’t have to chase customer service or deal with any of that “where is my package” stuff, which I really appreciated. I’d order from them again.
CASTRO
February 21, 2026
"I ordered a bag and a small wallet…"
I ordered a bag and a small wallet from Kate Spade during a sale, and I’m happy with what I got. I’m usually a little picky about bags because I don’t like when they feel flimsy or look cheaper in person than they did online, but this one actually met my standards. It’s cute, feels sturdy, and doesn’t have that cheap feel at all. Shipping was average, nothing super fast or special, but everything arrived nicely packed. For the price I paid, I feel like it was a good deal. I don’t think I’d pay full price for every Kate Spade item, but if you catch a sale, it feels very worth it
BethWoodlock_64
February 16, 2026
"I ordered a bag from katespade.com and, first..."
I ordered a bag from katespade.com and, first impression, it was just too small for what I wanted. I pretty much knew right away it wasn’t going to work, so I started the return expecting the usual hassle.
Surprisingly, it was super straightforward. I didn’t have to go through a bunch of emails or wait around for someone to approve every little thing. I dropped it off, got the tracking update, and the refund hit a few days after they received it. Quick judgment: way smoother than I expected, and I’d order again.
Bettye-dardis
February 05, 2026
"Good selection, but it can be a lot"
I do like shopping on katespade.com because there’s a wide mix of things. I’ll go on looking for one bag or something small, and then somehow I’m also looking at wallets, jewelry, clothes, and those home items too.

The variety is nice when you want choices, but after a while it can feel like there are too many similar ones, if that makes sense. The filters help a little, though sometimes it still feels like you’re scrolling through that whole section again and again.

Overall, I’ve had a good experience and I like how much they carry. I just took off one star because browsing can get kind of tiring, especially when you’re trying to find the one you saw earlier or whatever
Yvonne-stokes
February 04, 2026
"Always find cute stuff here"
I pretty much always trust Kate Spade. The bags are cute, look really nice, and feel good quality too. The site is also easy to use, so shopping around isn’t a hassle
kristi.Williams
January 28, 2026
"Found what I needed quickly"
I found everything I was looking for fast, so that part was easy. I did feel a little uneasy after making the payment though, like I wasn’t totally sure what would happen next until I got the confirmation.
michaellacey5256
January 28, 2026
"Really happy with this crossbody"
I ordered a crossbody bag from katespade, i’ve been really happy with it so far. The leather feels sturdy without feeling overly stiff, if that makes sense, and the stitching looks really clean up close, which is something I always check because loose threads drive me crazy. I’ve been using it pretty much every day for errands, work stuff, and just general going out, and it still looks almost new. No weird scuffs, no sagging, and the shape has held up nicely. It’s one of those purchases where I wasn’t totally sure at first, but now I’m glad I got it
DakotaTape
January 17, 2026
"I ordered the black wallet, but they sent…"
I ordered the black wallet, but they sent me a pink one instead. Shipping was actually fine, no issues there, but now I have to go through the whole return process and... yeah. Just kind of annoying, especially for the price.
dalton.Cuthill
January 09, 2026
"Good bags, annoying shopping experience"
I do really like the bags, but a bunch of the colors I wanted were already sold out. The site still shows the item, and then once you click in, the size or color is suddenly unavailable, which gets frustrating. I eventually found something that worked, but the whole process was kind of annoying. the canned apology messages don’t make it any less irritating.
EmmaGarcia_07
January 05, 2026
"Billing was clear and easy to double-check"
I ordered a bag from Kate Spade and the billing ended up being exactly what I thought it would be. No random fees or anything weird showed up, and the tax and shipping were the same as what I saw at checkout, so that was nice.
The confirmation email came through pretty much right away too, which made it easy to compare against my card statement later. It was just a simple order, but when billing matches up like that, it’s one less thing to think about because… yeah, no issues on my end.

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Kate Spade Q&A

Are all new purses going to have just the spade emblem and not the name? i really don't like this, looks cheap.

I ordered a purse online at katespade.com, and was wondering if it will come in a kate spade package, or ups packaging?

Is this website legitimate? https://surprise.katespade.com/

It's been three days and my order is still being processed. should i be worried? i read reviews about the site cancelling orders randomly.

I received a kate spade purse today, how do i know it's not fake ?

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